As an existing patient, I made an appointment to deal with a filling problem here and specifically asked to make sure there would be adequate time to fix it. I had to wait a 2-3 weeks to get that appointment even though they knew the tooth was bothering me. The appointment was later in the afternoon. I had to leave work early (missing over 3 hours work) to get there. Then when I arrived, the dentist was running late and I ended up waiting close to an hour in the waiting room. But then when I did finally see him, he pretty much did nothing and made no attempt to work on my tooth. Rather, he dragged out the process of taking an x-ray (it took 25 minutes vs. 5-10 min elsewhere) Then he tells me I had to come back another time to have him fix the tooth. It was still 15 minutes prior to close of their regular hours. Still, this guy couldn't be bothered and not one apology was given for his being so late; nor did he acknowledge that the reason he couldn't do the "scheduled" work was his fault. Needless to say, this was the last time I went there. I got in to see a real dentist that I had no history with sooner than I would have for a second appointment here. The dentist office that I changed to was so much better and I'm so glad I left. Unlike the poor service at Gentle Family Dentistry I can count on assistance when I need it. Notice that this office advertises all the time but you almost never see that with other dentists. I believe this is because few people stay or are willing to put up with the lousy service. A good dentists who has practiced over 10 years doesn't have to advertise.
Just a cleaning.i asked many questions... Nothing else included...just a cleaning..
Just be careful! I should trust the previous review... too late now....
Be careful that you will be ripped off from this office.
I have been in several dental offices and this was the first time was asked to take the Panoramic with full mouth radiograph. You are exposed to extra x-rays and pay more. They know insurance won't cover both of them but still insist you to do it and pay it. And I am a healthy person without historical dental problems.
Rude...arrogant people..
Gentle Family Dentistry has taken excellent care of my family. The staff is friendly and helpful, and the dental care is as promised in the name....gentle! We do not have dental insurance, so the interest-free line of credit they offer is extremely helpful. Highly recommend.
This place is a complete rip off....
They have done a great job with my daughter and myself. Very helpful and never rude.
They wanted to charge me 1000.00 to clean my teeth..yes. That's right..
Gentle Family Dentistry is a US Dentist based in Horseheads, New York. Gentle Family Dentistry is located at 2735 Westinghouse Rd, Horseheads, NY 14845, USA.
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